Our Employee Advocacy Program is comprised of a dedicated team of employee benefits professionals who are available to answer any questions your employees may have regarding their benefit plans. Now you can be HIPAA compliant and offer personalized advocacy service direct to your employees. Our BenAssist representatives handle claims issues from start to finish so your employees don’t have to.
EXPERTISE AND CARE
Our customer-care representatives have over 30 years of employee benefit experience, an in depth knowledge of local medical resources, and a dedication to our client needs that will ensure your employees receive the absolute maximum benefit from your plans.
YOUR GOOD HEALTH IS OUR GOAL
At Beneflex it is our goal to provide your employees with all of the resources they will need to achieve a healthy and balanced lifestyle. With BenAssist, they’ll receive timely and easy-to-understand information to keep their health and the health of their family on track.
When your employees call BenAssist they will receive prompt and courteous assistance from our skilled professionals in the following areas:
- Claims Issues
- Deductible Credits
- Co-payment Credits
- Finding a Physician
- Explanation of Benefits
- Benefit Change Support
- Medical Referral Procedures
- Benefit Summaries of all Your Plans
- Full Support for Spanish Speakers